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What is DNS?

DNS is the internet’s address book. It turns the name people type into the address of the server that holds your website, and says where your email goes.

The records you will see

RecordWhat it does
APoints a name to an IPv4 address, such as the server for your website.
AAAAThe same, for an IPv6 address.
CNAMEMakes one name an alias of another. Often used for www.
MXSays which servers receive email for the domain, with a priority.
TXTFree text. Used for SPF, DMARC, DKIM and proof you own the domain.
NSLists the name servers that hold the domain’s records.
SOAAdministrative details about the zone, including its serial number.
CAAWhich certificate authorities may issue HTTPS certificates for the domain.

TTL and propagation

Each record has a TTL (time to live), in seconds. It tells resolvers how long they may remember an answer. A TTL of 3600 means up to an hour. When you change a record, some people see the new value straight away and others still see the old one until their copy expires. That gap is what people call propagation.

The DNS lookup asks Cloudflare, Google and Quad9 at the same time, so you can see whether they agree.

Mistakes that break things

  • Two SPF records. You can have only one. See the SPF, DKIM and DMARC guide.
  • A CNAME on the bare domain. The root of a domain (example.co.uk) cannot be a CNAME if it also needs MX or TXT records. Use an A record there.
  • Changing name servers without copying records. The new name servers start empty, so your website and email stop working until you recreate them.
  • Forgetting the www version. Visitors type both. Point both at your site.
  • A very long TTL before a change. Lower it a day ahead so the change spreads quickly.

Where DNS is managed

Records live at whoever runs your name servers. That might be your registrar, your hosting company or a service like Cloudflare. The NS records tell you which. Our domain checker names the provider for you.

See every record for a domain and compare three resolvers side by side.

Look up DNS records

questions

Good to know

What is the difference between an A record and a CNAME?

An A record points a name to an IP address. A CNAME points a name to another name, which then resolves to an address.

How long do DNS changes take?

Usually minutes to a few hours, depending on the TTL. Some resolvers can take longer, but a day is normally plenty.

Who controls my DNS?

Whoever runs your name servers. Check the NS records to see which company that is.

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